In life, you can only care about so much. You have to pick and choose what you’re going to stand up for, what advice you’re going to take, and what rules you’re going to follow.
For so long we’ve been shamed, targeted by the big brands for experiencing something that nearly 75% of the world deals with at some point in their lives. We’ve felt forgotten, resigned to using products that smell like a barbecue, come in ugly bottles, or contain irritating ingredients. And we’ve felt insecure, stared at by people for whatever sign of discomfort we may have been experiencing at the time.
So we decided to do something about it…
When we launched Jupiter, we set out to make the most beautiful and effective products for your scalp and hair, not only by using the best, most luxe ingredients, but by changing our mindset and the conversation entirely — channeling our energy into positivity.
#ZeroFlakesGiven is our mantra — our attitude — that we can be better, stronger, and kinder by focusing on what matters most. By being friendly, personable, supportive, and damn good at whatever we do.
And flicking off the rest.
We operate in an industry — and world — where the opportunity to feel insecure is both real and massively heightened (thanks for nothing social media).
Add to it that we’re now fighting an invisible enemy, COVID-19, that is re-shaping the most fundamental aspects of our lives — from how we interact, how we communicate, and how our medical health professionals provide care without compromise.
Suffice it to say that both have caused a tremendous amount of anxiety, where it's easy to feel overwhelmed, anxious, stressed, imperfect or simply “not good enough.”
And it sucks.
So we’re investing big in mental health.
We’re committing 5% of profits to mental health initiatives to ensure that our customers not only love what’s ON their head but also what’s IN it.
And to make the Jupiter experience with us even more comfortable, we’ve assembled a world class customer support team to support your entire journey with Jupiter.
Bottom line: we’re here to take the mental pain, discomfort and isolation away from something more common than freckles.
We’ve got you covered.
We’ve put an insane amount of time into ensuring that we’re using the most efficacious and luxurious ingredients without compromise. And to ensure they meet the strictest of medical standards, we brought in the exceptionally accomplished Dr. Julie Karen to check our work.
Dr. Karen is a Board-certified dermatologist, and Co-Founder and Co-Director at CompleteSkinMD in New York City.
She has published numerous articles, chapters and books on dermatology, and is affiliated with New York University Langone Medical Center, where she is a Clinical Assistant Professor of Dermatology and teaches surgery to dermatology residents.
We want to be entirely up front about something.
Our boxes and packing material are made from recycled paper. Our bottles, while mostly recyclable, aren’t from recycled materials. Not yet, at least.
We’re already working towards more eco-friendly solutions by 2021. It’s something we want to do, and it’s something we know you want us to do.
So we’re doing it. We just need a little time to get it done.