The symptoms are often similar to dandruff, but the key difference is the appearance of any flakes you may be seeing. Flakes from dry scalp tend to look more powdered sugar-like, whereas dandruff flakes tend to be more confetti-like and yellow in color.

This proprietary technology is a scalp hydrating complex specifically formulated to support the scalp’s moisture barrier, boost hydration and prevent dryness.

Yes, you absolutely can. Should you? It depends. Research suggests that cycling products with complimentary purposes and ingredients can improve efficacy (aka "hair cycling"). That said, it really comes down to your specific condition. For instance, if you have a particularly sweaty day at the gym and need a good scalp cleanse, there's no harm in adding our medicated products (Balancing Shampoo & Restoring Serum) into the mix, even if you generally have a dry scalp. When in doubt, reach out to our Customer Experience team so they can help you throughout the process.

Both conditioners are excellent for soothing a dry scalp, but each conditioner was specifically formulated to complement the shampoo of their respective system. You can certainly mix and match without issue.